Frequently Asked Questions
Everything you need to know about your Fix It Sticks order.
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Standard shipping within the continental United States usually arrives within 3-5 business days.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please use our online portal to initiate your return and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
Are Fix It Sticks products ethically manufactured?
Yes, we partner exclusively with fair-trade certified factories that prioritize sustainable materials and safe working conditions for all employees.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.